FAQ & Site Info
Terms of ServicePayment is accepted via PayPal.
Contact me if you have any problems regarding payment.
If you are making your first purchase on Etsy:
Note: items ship in one week or more.
Shipping by POST office priority mail takes 2-3 weeks after items are made. (tracking available)
EXPRESS shipping time 2-3 business days after order complete. (tracking available)
I recommend express shipping option especially during HOLIDAY season. Shipping guaranteed on time. It is only few dollars more, but you will have your order on time.
Post office on Holiday time is very slow and I can't be responsible for late parcels.
If you choose EXPRESS shipping, provide your phone number at once during purchase, in the field "note to seller". Currier will call to discuss details about your orders arrival.
Note: Buyer assumes all responsibility for taxes and/or duty fees imposed by their individual country.
SHIPPING TO USA by post office: due to strengthen USA custom safety rules, the delivery can be delayed, so be patient , please. If you haven't got your parcel in time, just inform me and we will try to solve this problem together.
I try to do my best when describe and photograph my items. Please read the descriptions of items carefully if have questions - ask before placing the order!
BUT if you are completely unsatisfied with your purchase, please convo me and I will do everything possible to make it right! Exchanges are always welcome (within 7 days please!).
a)I refund money via PayPal for returned items, after items are shipped back to me.
b) contact me as soon as it is possible if you received wrong item or parcel is damaged, I will offer solution for situation
All pieces are created by hand. And the production time is about one week.
I am not working on Sundays - I have lovely family - it is our day!
Colors you see on your monitor may differ from item colors. It depends on yours and mine monitors color profiles difference, so I cannot give you a guarantee that your monitor display the colors exact as they are.